Thank you for playing Iruna Online.

Iruna Online Customer Support will be closed during the following period.

5/2/2020 - 5/6/2020

Submission form is available during closed days, however replies will be done from the following business day in the order received.

Please note that replies may take longer than usual days.

We apologize for the inconvenience, but thank you for your understanding.

Server monitoring will be done as usual during the closed days.

The App update has been successfully completed.

The latest version of the application is "5.3.3E".

Please download version "5.3.3E" from "Google Play".

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- Update Details -
- Added Transparency Refinement ON/OFF setting to system settings.
*This setting is for high spec terminals.

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- Bug -
- Issue where the EXP gauge at the top of the game screen is displayed at max.

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- Event Information -
- Swordmaster Event is held!

From: After the maintenance on April 14th
Until: Before the maintenance on May 12th

You can participate in the event by talking to "Suishin" in "Ganaji Strand".

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- Enemy EXP UP Campaign!

From: After the scheduled maintenance on March 10th
Until: Before the scheduled maintenance on May 12th

We have raised the amount of EXP you can gain from defeating monsters within 20 levels of your own.
The larger the gap between you and your opponent, the more EXP you will get.

For example: If you are Lv 30, your opponents will be monsters between Lv 10~Lv 50.

And we have Level Up support presents for everyone!


- "Dyett's Book (0 coin)"
Increases the character's EXP from monsters by 25% and you will not be targeted by active monsters.
Lasts 2 day.
Set of 10 items.

These items can be claimed for free at the item shop. Don't forget to go grab yours!

*It will be removed from the Item Shop on May 13th at 1:00 AM (PDT/GMT-7)

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- Campaign is being held!

From: After the April 22nd at 3:00 AM (PDT/GMT-7)
Until: Before the April 22nd at 6:00 AM (PDT/GMT-7)

Contents:
- Two Big Bonus Campaigns

About:
- During the campaign period, by logging in and you will get the Buff effects below.

1. Drop Rate+50% Boost
2. EXP+50% Boost

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- Concerning Limited Function of the Main Menu -
During our update on June 26, 2019 (Weds) we adjusted the timing of the release of a portion of the main menu in the top right.

From the tutorial at the beginning of the game until the the mission "Monster Taskforce" is cleared, we have limited the available functions of the main menu on the top left.

By completing the mission "Monster Taskforce", all functions of the main menu can be used.

Until the mission is cleared, some of the functions of the main menu cannot be used.

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- Installing App from "Google Play" -
Please try the following steps if update is required again after updating the app.

1. Reboot your Android device
2. Tap Settings > Apps > Google Play Store
3. Tap "CLEAR CACHE"
4. Tap "CLEAR DATA"

*Please change the device settings at your own responsibility.
*Please ask the manufacturer about how to control the device.

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- The following systems will be reset by deleting the app -
- Settings on Phrases
- The order of buttons in MENU

Please note that deleting the app will reset the settings above.
You will need to set again after re-installing the app.

Thank you for your cooperation.
Iruna Team

Costumes in "Iruna Academy Box" 100% Guaranteed!!

"Open a box" discount price at your first-time purchase!!

- Sales period -
From: April 22nd at 0:00 AM (PDT/GMT-7)
Until: April 23rd at 23:59 PM (PDT/GMT-7)

*"Iruna Academy Box" will be removed from the Item Shop on April 23rd at 23:59 PM (PDT/GMT-7).

*If you have 1 or more Box Tickets, "One Time Discount" will not appear on "Open a box" button.
Please note that this campaign will be applied only when you don't have Box Tickets.
*The discount will be applied to "Open a box" only.
It will NOT be applied to "Open 10 boxes".
*Box Tickets will be preferentially consumed if you have 1 or more Box Tickets even if you have enough Coins to purchase "Open boxes".
*You may get the same items by opening the box.

Costumes in "Wolf Box" 100% Guaranteed!!

"Open a box" discount price at your first-time purchase!!

- Sales period -
From: April 22nd at 0:00 AM (PDT/GMT-7)
Until: April 23rd at 23:59 PM (PDT/GMT-7)

*"Wolf Box" will be removed from the Item Shop on April 23rd at 23:59 PM (PDT/GMT-7).

*If you have 1 or more Box Tickets, "One Time Discount" will not appear on "Open a box" button.
Please note that this campaign will be applied only when you don't have Box Tickets.
*The discount will be applied to "Open a box" only.
It will NOT be applied to "Open 10 boxes".
*Box Tickets will be preferentially consumed if you have 1 or more Box Tickets even if you have enough Coins to purchase "Open boxes".
*You may get the same items by opening the box.

Thank you for playing Iruna Online.

Scheduled Maintenance on Wednesday, April 21st will be held at the following time.

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- Maintenance Schedule -
From: April 21st, 2020 at 10:00 PM (PDT/GMT-7).
Until: April 22nd, 2020 at 2:00 AM (PDT/GMT-7).

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- Maintenance Details -
- Inspection and maintenance of server equipment.
- Shop Maintenance.

*During the maintenance, all functions in the Item Shop will be unavailable.

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- Event Information -
- Swordmaster Event is held!

From: After the maintenance on April 14th
Until: Before the maintenance on May 12th

You can participate in the event by talking to "Suishin" in "Ganaji Strand".

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- Academy Event "Welcome to Iruna Academy"!

From: After the maintenance on April 7th
Until: Before the maintenance on April 21st

When you enter the gate of Micerne Plains, the event starts and automatically "Welcome to Iruna Academy" quest will begin.

*If the maximum number of Quest requests is placed, you cannot start with Event Quest so please delete unwanted request and talk to NPC "Alicia".

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- Enemy EXP UP Campaign!

From: After the scheduled maintenance on March 10th
Until: Before the scheduled maintenance on May 12th

We have raised the amount of EXP you can gain from defeating monsters within 20 levels of your own.
The larger the gap between you and your opponent, the more EXP you will get.

For example: If you are Lv 30, your opponents will be monsters between Lv 10~Lv 50.

And we have Level Up support presents for everyone!


- "Dyett's Book (0 coin)"
Increases the character's EXP from monsters by 25% and you will not be targeted by active monsters.
Lasts 2 day.
Set of 10 items.

These items can be claimed for free at the item shop. Don't forget to go grab yours!

*It will be removed from the Item Shop on May 13th at 1:00 AM (PDT/GMT-7)

---

- Campaign is being held!

From: After the April 22nd at 3:00 AM (PDT/GMT-7)
Until: Before the April 22nd at 6:00 AM (PDT/GMT-7)

Contents:
- Two Big Bonus Campaigns

About:
- During the campaign period, by logging in and you will get the Buff effects below.

1. Drop Rate+50% Boost
2. EXP+50% Boost

---

- Concerning Limited Function of the Main Menu -
During our update on June 26, 2019 (Weds) we adjusted the timing of the release of a portion of the main menu in the top right.

From the tutorial at the beginning of the game until the the mission "Monster Taskforce" is cleared, we have limited the available functions of the main menu on the top left.

By completing the mission "Monster Taskforce", all functions of the main menu can be used.

Until the mission is cleared, some of the functions of the main menu cannot be used.

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*Please note that the update details and maintenance schedule may be changed.
We cannot answer questions about the details of the updates.

*Please Log out of the game before the maintenance begins.
If you are still playing when maintenance begins, the items you obtained may not be saved properly.
For the items that are in effect, the effects may run out during maintenance if you use them before maintenance.

Iruna Team